Privacy Policy
Readers & Rebels
Last Updated: June 2026
Introduction
Readers & Rebels ("we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase tickets, submit applications, join our mailing list, or otherwise engage with Readers & Rebels.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Readers & Rebels is a book convention based in Wales, United Kingdom.
For the purposes of data protection legislation, Readers & Rebels is the data controller responsible for your personal information.
For any privacy-related enquiries, please contact:
Email:gem@readersandrebels.com
Information We Collect
We may collect the following information:
Information You Provide Directly
Name
Email address
Postal address (where required)
Social media handles
Business or author information
Accessibility requirements
Ticket purchase information
Vendor, sponsor, influencer, volunteer, or author application information
Any information you provide when contacting us
Ticket Purchases
When purchasing tickets through Ticket Tailor, we may receive information including:
Your name
Email address
Ticket type purchased
Order information
Accessibility requirements (where provided)
Any additional information you choose to submit during the booking process
This information is used solely for administering the event, communicating important event information, and fulfilling our obligations to ticket holders.
Information Collected Automatically
When you use our website, we may automatically collect:
IP address
Browser type and version
Device information
Website usage data
Pages visited
Referring websites
Cookies and similar technologies
How We Use Your Information
We use your information to:
Process ticket sales and event registrations
Manage author, vendor, sponsor, and volunteer applications
Respond to enquiries
Provide customer support
Send event-related communications
Deliver newsletters and marketing communications (where consent has been provided)
Improve our website and services
Comply with legal obligations
Protect the security of our event, website, and attendees
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Contract
Where processing is necessary to provide tickets, event access, or services you have requested.
Consent
Where you have chosen to receive newsletters, marketing communications, or other optional communications.
Legitimate Interests
To operate, improve, and promote Readers & Rebels while balancing your rights and freedoms.
Legal Obligation
Where we are required to comply with legal or regulatory requirements.
Accessibility Information
If you provide information regarding accessibility requirements, disabilities, dietary requirements, or support needs, we will use this information solely for the purpose of providing appropriate accommodations and ensuring a safe and inclusive event experience.
We will only collect information necessary to fulfil these requirements and will treat such information confidentially.
Marketing Communications
If you subscribe to our newsletter or opt in to receive updates, we may send you:
Event announcements
Ticket sale information
Author and exhibitor announcements
Competition and promotional information
Event updates
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party providers where necessary to operate Readers & Rebels and deliver our services, including:
Ticket Tailor (ticket sales and event registration)
Stripe (payment processing)
Email marketing providers
Website hosting providers
Event management software providers
Professional advisers and legal representatives where required by law
These providers are only permitted to process information on our behalf and in accordance with applicable data protection laws.
We may also disclose information where required to do so by law or where necessary to protect our legal rights, attendees, staff, volunteers, or the public.
Payment Processing
Ticket sales for Readers & Rebels are facilitated through Ticket Tailor. Payments are securely processed by Stripe.
Readers & Rebels does not store or have access to your full payment card details. Payment information is collected and processed directly by Stripe in accordance with its own privacy and security policies.
For more information, please refer to the privacy policies of Ticket Tailor and Stripe.
Data Retention
We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including:
Providing event services
Maintaining financial and tax records
Resolving disputes
Complying with legal obligations
When information is no longer required, it will be securely deleted or anonymised.
Cookies
Our website may use cookies and similar technologies to:
Ensure website functionality
Analyse website traffic
Improve user experience
Remember user preferences
You can control cookies through your browser settings.
Some third-party services integrated with our website may also use cookies. By continuing to use our website, you consent to the use of cookies where required by law.
Photography and Filming
Readers & Rebels may photograph, film, or otherwise record parts of the event for promotional, marketing, archival, and social media purposes.
By attending the event, you acknowledge that you may appear in photographs or video footage. If you have concerns regarding photography or filming, please contact us in advance and we will make reasonable efforts to accommodate your request where possible.
Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent where processing is based on consent
Request transfer of your information where applicable
To exercise any of these rights, please contact us at gem@readersandrebels.com.
Data Security
We take appropriate technical and organisational measures to protect personal information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
While no system can be guaranteed completely secure, we continually review our security practices to help safeguard your data.
Third-Party Links
Our website may contain links to third-party websites, including ticketing providers, sponsors, exhibitors, authors, social media platforms, and partner organisations.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately before providing personal information.
Children's Privacy
Readers & Rebels does not knowingly collect personal information from children under the age of 16 without appropriate parental or guardian involvement.
If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and the updated date will be revised accordingly. Continued use of our website following any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Readers & Rebels
Email: gem@readersandrebels.com
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled improperly.